The company offers business accounts with a prepaid wallet starting at R1 000 and quotes confirmed before booking on no-contract terms with instant online booking through a self-service portal.
All deliveries include live GPS tracking, automated proof-of-delivery capture, and standard insurance cover up to R500 with optional declared-value cover available.
UrgentGo operates collections and deliveries directly in Gauteng and delivers nationwide through a vetted network of carrier partners, all managed on one booking, tracking and proof-of-delivery platform.
The platform supports Shopify, WooCommerce, and custom API integrations for automated order fulfilment.
The company is registered in South Africa as UrgentGo Courier (Pty) Ltd with registration number 2024/844754/07.
Customer support is available via phone, WhatsApp, email, and live chat during business hours and emergency weekend dispatch.