Last updated: 26 October 2026
About UrgentGo CourierAbout UrgentGo Courier — Johannesburg-based, nationwide since 2024
UrgentGo Courier (Pty) Ltd is a South African courier company running same-day and overnight delivery from a head office in Florida, Roodepoort. We collect within 90 minutes in Gauteng, cover all nine provinces on overnight, and operate 248 Bob Box smart lockers nationwide.
We're a young company — founded in 2024 — so instead of asking you to take our word for it, here is what you can check yourself.
A registered South African courier, built from Johannesburg
UrgentGo Courier was founded in 2024 in Johannesburg and is registered as UrgentGo Courier (Pty) Ltd, Reg. 2024/844754/07. Our head office is at Flora Centre, Conrad Drive & Ontdekkers Road, Florida, Roodepoort, 1709 — and it doubles as a drop-off point for parcels.
The service is straightforward and written down: an on-time service guarantee, R500 transit cover on every booking, collection within 90 minutes in Gauteng and a 4:00 PM cutoff for same-day bookings. Overnight delivery reaches all nine provinces, and 248 Bob Box smart locker locations — 60 of them open 24/7 — give senders and recipients a drop-off and collection option that does not depend on someone being home.
We also work through partner service points in Mbembela (Nelspruit), Middelburg, Polokwane, Pinetown, Empangeni, Kokstad and Pietermaritzburg. Every parcel is quoted before it is booked, tracked in transit, and covered while it moves.
2024 — Founded
Registered in Johannesburg as UrgentGo Courier (Pty) Ltd, Reg. 2024/844754/07, with head office at Flora Centre, Florida, Roodepoort.
2025 — Service standards
Introduced the on-time service guarantee, R500 transit cover on every booking, a 90-minute Gauteng collection window and a 4:00 PM cutoff for same-day bookings.
2026 — Partner network
Added partner service points in Mbembela (Nelspruit), Middelburg, Polokwane, Pinetown, Empangeni, Kokstad and Pietermaritzburg.
2026 — Expanded nationwide
Expanded nationwide: 248 Bob Box smart lockers and seven partner service points.
Verify the details that matter
Company registration, public reviews and a physical head office you can visit. These are the things worth checking before you hand over a parcel.
The Principles That Drive Us
Our core values shape every decision we make and every service we provide. They are the foundation of our commitment to excellence in logistics.
Reliability
Every delivery is a promise kept. Our on-time delivery guarantee reflects our unwavering commitment to reliable service that businesses can depend on.
Customer First
Your success is our priority. We go beyond delivery to provide personalized solutions that enhance your business operations and customer satisfaction.
Excellence
We set the highest standards in everything we do, from professional handling to cutting-edge technology, ensuring exceptional service quality.
Innovation
Continuously evolving our services with advanced tracking technology and logistics solutions to stay ahead of industry demands.
Integrity
Built on trust and transparency. Every team member upholds the highest ethical standards in handling your valuable deliveries.
Community
Proudly South African, we contribute to local economic growth while connecting communities through reliable logistics services.
Our Mission
To be a courier partner South African businesses can check for themselves: published prices, published standards, tracked parcels and proof of delivery on every job.
What every booking includes
These are the standards we publish and apply to every parcel, whether it is a single document across Gauteng or a daily business run.
Standard Cover
Free R500 transit cover on every booking
Provinces
Comprehensive nationwide coverage
Delivery Guarantee
Backed by our On-Time Service Guarantee across South Africa
Customer Support
Extended hours — Mon–Fri 7AM–7PM, Sat 8AM–2PM, emergency support available
What we publish, we apply
Founded in 2024, we keep the service promise specific and checkable rather than vague: 90-minute collection in Gauteng, overnight to all nine provinces, R500 cover included as standard.
