Medical Courier
South Africa

We do not operate temperature-controlled vehicles or supply cold chain packaging, and we are upfront about that. Our role is speed and security: we collect your sealed, pre-cooled materials and drive them direct to the destination with no intermediate stops, which keeps the journey short and the temperature stable. The cold chain itself — the validated cooler, ice packs or dry ice — is prepared by you, so you stay in full control of the temperature integrity of your materials. We simply collect it sealed and deliver it fast, with GPS tracking and proof of delivery the whole way.

Yes, we deliver to all major hospital groups including Netcare, Mediclinic, Life Healthcare and public hospitals across South Africa. We service pathology laboratories including Lancet, Ampath, PathCare and independent diagnostic centres. Our coverage includes Johannesburg, Pretoria, Cape Town, Durban, Bloemfontein, Gqeberha, East London, Nelspruit, Polokwane and all surrounding areas. For remote or rural clinics, we coordinate with regional healthcare networks to ensure reliable delivery.

Our standard same-day medical courier collects within 60 minutes of booking and delivers within 2–4 hours across all major metros. For life-critical or stat-urgent samples, our express option targets collection within 30 minutes and delivery within 2 hours. We operate Monday to Saturday with weekend SDX because healthcare does not pause. Morning lab runs, midday transfers, and evening pharmacy deliveries can all be scheduled in advance through a healthcare business account.

Every medical delivery includes comprehensive compliance documentation: digital proof of delivery with recipient signature and photograph, GPS tracking with timestamps for the entire journey, a chain of custody report listing every handler with timestamp and location, a vehicle and equipment sanitisation record, and a delivery manifest cross-checked against the original booking. All documentation is emailed instantly upon delivery and archived in our system for audit and accreditation purposes.

Yes, all couriers assigned to medical deliveries undergo specialised training in healthcare logistics. This includes biohazard awareness and safe handling, patient confidentiality and data protection, hospital and laboratory access protocols, specimen integrity requirements, and emergency response procedures for spills. Couriers are also equipped with PPE appropriate to the material being transported.

Absolutely. We specialise in recurring daily, twice-daily, or on-demand lab collection runs for pathology practices, diagnostic centres, and hospital departments. Many of our healthcare clients schedule morning collections from GP clinics with delivery to central labs by midday, followed by afternoon return runs with results or additional specimens. Business accounts include preferential pricing, dedicated healthcare account management, automated recurring route booking, and consolidated monthly invoicing.

Same-day medical courier delivery starts from R150 for standard same-day delivery within a metro area, and from R220 for express 2-hour delivery. Multi-sample collections, recurring daily runs, and inter-city transfers receive discounted healthcare rates. All deliveries include insurance, GPS tracking, proof of delivery, and chain-of-custody documentation. Get an instant quote online or WhatsApp us with your specific requirements.