Contact Urgent Go Courier
Get in touch with our dedicated team. We're here to help with all your logistics and delivery needs across South Africa.
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Instant support — we typically reply in minutes
Head Office
Flora Centre, Conrad Drive &
Ontdekkers Road, Florida
Roodepoort, 1709
South Africa
Partner Service Points
Nelspruit — 4 Kykoedie Street, Valencia, Nelspruit, Mpumalanga, 1200
Middelburg — 1 Newton Street, Industria, Middelburg, Mpumalanga, 1050
Polokwane — Unit 10, Bonanza Industrial Park, 5 Kalsiet Street, Magna Via, Polokwane, Limpopo, 0700
Phone Support
010 023 4832
Dedicated Customer Support
Business Hours
Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Emergency Support Only
Emergency Support
010 023 4832
WhatsApp us — we'll respond promptly
Get Directions
Plan your visit to our Flora Centre office — enter your starting point below.
Visit Our Partner Service Points
UrgentGo Courier operates regional hubs across Mpumalanga and Limpopo. Find your nearest office below and get door-to-door directions.
How to Spot a Fake UrgentGo Booking
Protect yourself from scams and impersonators pretending to be UrgentGo Courier.
UrgentGo only takes bookings through our official portal. If anything below looks familiar, stop, don't pay, and contact us directly on our verified channels.
Warning signs to watch for:
- Someone asks you to pay by cash, e-wallet, or a personal account number instead of through the official portal
- A "driver" or "agent" contacts you first, claiming they can book on your behalf at a discount
- The pickup or booking came from a number or email that is not our official channels
- You are asked to share your bank details, OTP, PIN, or password to "confirm" a booking
- A booking page looks different from our official portal, or the web address is not urgentgocourier.co.za
Only ever use these official channels:
Book a Collection
portal.urgentgocourier.co.za
Phone Support
010 023 4832
063 040 2848
support@urgentgocourier.co.za
If you suspect a fake booking or have already shared information with a scammer, contact us immediately on 010 023 4832 or report it to the SAPS.
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Contact Our Departments
Reach out to the right department for faster and more efficient assistance. Our specialized teams are ready to help with your specific needs.
General Inquiries
For general questions and information about our services
support@urgentgocourier.co.zaCustomer Support
Help with existing orders, tracking, and delivery issues
support@urgentgocourier.co.zaBusiness Accounts
Corporate accounts, bulk shipping, and business solutions
support@urgentgocourier.co.zaTechnical Support
API integration, platform issues, and technical assistance
support@urgentgocourier.co.zaBookings & Quick Quotes
Instant quotes and online bookings via the portal
support@urgentgocourier.co.zaOur Partner Service Points and Nearby Courier Services
Visit a partner service point in person or book a collection with our local courier teams serving each region.
Nelspruit Office
Part of the UrgentGo Courier National Partner Network. Services at this location are fulfilled through an authorised logistics partner operating on behalf of the UrgentGo network. All bookings, tracking and customer support are managed through UrgentGo Courier.
Middelburg Office
Part of the UrgentGo Courier National Partner Network. Services at this location are fulfilled through an authorised logistics partner operating on behalf of the UrgentGo network. All bookings, tracking and customer support are managed through UrgentGo Courier.
Polokwane Office
Part of the UrgentGo Courier National Partner Network. Services at this location are fulfilled through an authorised logistics partner operating on behalf of the UrgentGo network. All bookings, tracking and customer support are managed through UrgentGo Courier.
Pinetown Office
Part of the UrgentGo Courier National Partner Network. Services at this location are fulfilled through an authorised logistics partner operating on behalf of the UrgentGo network. All bookings, tracking and customer support are managed through UrgentGo Courier.
Kokstad Office
Part of the UrgentGo Courier National Partner Network. Services at this location are fulfilled through an authorised logistics partner operating on behalf of the UrgentGo network. All bookings, tracking and customer support are managed through UrgentGo Courier.
Empangeni Office
Part of the UrgentGo Courier National Partner Network. Services at this location are fulfilled through an authorised logistics partner operating on behalf of the UrgentGo network. All bookings, tracking and customer support are managed through UrgentGo Courier.
Pietermaritzburg Office
Part of the UrgentGo Courier National Partner Network. Services at this location are fulfilled through an authorised logistics partner operating on behalf of the UrgentGo network. All bookings, tracking and customer support are managed through UrgentGo Courier.